The Order Manager is used to track and manage your orders. Follow the steps below on how to check the status of the documents and certificates you ordered on Landchecker.
Where to Find Your Order Status
Log in to your Landchecker account
Click your profile icon in the top right corner
Select Business Account
The Order Manager appears as the first tab
Use the Filter button to find specific orders by:
Product Name
Ordered By
Job Reference (Your Matter/Job Reference)
Order Reference (Landchecker Reference Number)
Description
Invoice
Date Ordered
Est. Delivery Date
Status
Understanding Order Status
Your certificate will show one of these statuses within your Order Manager:
Completed
Your order has been fulfilled. Select View More to download a copy of the document.
With Authority
Your application has been lodged with the relevant authority (e.g., water authority, council, land registry) and is awaiting fulfilment. We recommend checking the Est. Date Delivery.
Error
The order was cancelled due to an issue with retrieving the document. You will not be charged for any document(s) resulting in an error.
Typical Processing Times
Certificate Type | Typical Time | Issued By |
Title Search | Instant | State Land Registry |
Instrument and Dealing Searches | Instant - 24 Hours | State Land Registry |
Sec 105 Land Tax Certificate | 10 Business Days | State Revenue Office |
Water Information Certificate | 6-15 Business Days | Local Water Authority (E.g. Greater Western Water or South East Water) |
Land Information Certificate (VIC) | 6-20 Business Days | Local Council |
â° Note: These are the estimated delivery times provided by the relevant authorities. In most cases, searches are delivered faster than the estimates. However, during peak periods, some authorities may take longer to process requests.