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How to Purchase an ICEYE Flood Report

Purchase an ICEYE Flood Report for any property in Australia

Written by Airah Oquias

ICEYE supplies near real-time flood mapping and analysis across Australia using advanced Synthetic Aperture Radar (SAR) satellite imagery, ground-based observations, and third-party datasets. The ICEYE Flood Report provides highly accurate flood extent and depth data based on actual events — helping users make better-informed property decisions.

Who can purchase this report: Users on Standard, Advanced, and Enterprise plans can purchase an ICEYE Flood Report. The cost of the report is displayed on the platform before you proceed to purchase.

What the ICEYE Flood Report includes

The ICEYE Flood Report is a PDF document that includes:

  • Flood extent — the geographic area affected by flooding

  • Flood depth — how deep the water was across the affected area

  • Historical flood events — data based on actual past flood events at the property

After purchasing, you can access the report in one of two ways:

  • Email — the report is sent directly to your email address

  • Order Manager — download the report anytime from your Order Manager

Step 1: Check if your property is covered

Before purchasing, enable the ICEYE Flood layer to confirm whether flood data is available for your property. To find the ICEYE layer, open Planning Layers, click Hazards, then click Flood, then tick the checkbox next to ICEYE.

  1. Search for a property or land parcel using the address search bar.

  2. In the left-hand panel, open the Planning Layers menu.

  3. Click Hazards to expand the options.

  4. Click Flood to view the available flood data sources.

  5. Available flood data options will appear — these may include State, Council, and ICEYE, depending on data availability for that location.

  6. Tick the checkbox next to ICEYE. A blue overlay will appear on the map where ICEYE flood data is available.

If no blue overlay appears, ICEYE flood data is not available for this property and the report cannot be purchased. The Add to Cart button will not appear in the Info tab, and no ICEYE Flood Report will appear in the Documents tab.

Other flood data options may still be available for your property depending on your location, such as flood data sourced from your state or local council. Check the Flood section in Planning Layers to see what is available.

Step 2: Purchase the report

If the blue ICEYE overlay appears over your property, the report is available to purchase using either of the two methods below.

Method 1: Purchase via the Info Tab

To purchase an ICEYE Flood Report via the Info Tab, use this method if you are already viewing property details and want to quickly add the report to your cart.

  1. In the Info tab on the right-hand side, scroll down to the ICEYE Flood section and click Add to Cart.

  2. Click the shopping cart icon in the navigation bar and select one of the following:

    • View Cart — review your order before buying

    • Purchase — quickly buy the report immediately

Method 2: Purchase via the Documents Tab

To purchase an ICEYE Flood Report via the Documents Tab, use this method if you want to explore all available reports and documents for a property before purchasing.

  1. Go to the Documents tab. Enter a Job Reference and tick the checkbox for ICEYE Flood Report, then click Add Item to Cart.

  2. Click the shopping cart icon in the navigation bar and select one of the following:

    • View Cart — review your order before buying

    • Purchase — quickly buy the report immediately

Frequently Asked Questions

Why can't I see the Add to Cart button for the ICEYE Flood Report?

The Add to Cart button only appears in the Info tab if ICEYE flood data is available for your property. To check coverage, go to Planning Layers, click Hazards, then Flood, and tick the checkbox next to ICEYE. If no blue overlay appears on the map, ICEYE data is not available at that location and the report cannot be purchased.

Is ICEYE Flood data available in my area?

ICEYE flood data is available for select areas across Australia. To check whether your property is covered, enable the ICEYE layer via Planning Layers → Hazards → Flood → ICEYE. If a blue overlay appears on the map over your property, the report is available to purchase.

What plans include the ICEYE Flood Report?

The ICEYE Flood Report is available to users on Standard, Advanced, and Enterprise plans. The cost of the report is displayed on the platform before you proceed to purchase. To upgrade your plan, visit the subscriptions page.

What is the difference between state, council, and ICEYE flood data?

The Flood section in Planning Layers may show multiple flood data sources depending on your location:

  • State flood data — flood information sourced from your state government

  • Council flood data — flood information sourced from your local council

  • ICEYE flood data — highly accurate flood extent and depth data based on actual events, captured using SAR satellite imagery

Each data source may show different flood extents or levels of detail. Availability of each source depends on the property location.

How much does the ICEYE Flood Report cost?

The cost of the report is displayed on the platform before you proceed to purchase. To see pricing, search for a property, enable the ICEYE layer, and add the report to your cart.

Where can I access my purchased report?

After purchasing, you can access your ICEYE Flood Report in one of two ways:

  • Email — the report is sent directly to your email address

  • Order Manager — download the report anytime from your Order Manager

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